Last updated: September 16, 2026

Zuvelloa respects your privacy. This policy explains how we handle personal information when you visit our store, place an order, or contact us.

Information We Collect

We collect information you provide, such as your name, email address, billing and shipping addresses, order details, and customer support messages.

Our store and its service providers may also collect device, browser, IP address, and website usage information through cookies and similar technologies.

Payment information is processed by the payment providers used at checkout.

How We Use Information

We use personal information to:

• Process payments and fulfil orders.
• Arrange shipping, returns, and refunds.
• Respond to enquiries and provide customer support.
• Maintain and improve our store.
• Detect fraud and protect our services.
• Meet legal and recordkeeping obligations.
• Send marketing communications where you have consented or where permitted by law.

Sharing Information

We share information as needed with service providers involved in operating our business, including Shopify, payment processors, fulfilment partners, delivery companies, and technology providers.

We may also disclose information when required by law or to protect legal rights.

International Processing

Our service providers may process or store information outside Canada. Information processed abroad may be subject to the laws of that location.

Cookies

Our store uses cookies and similar technologies to operate and remember preferences. Depending on the tools enabled, they may also support analytics and advertising.

You can manage cookies through your browser and any privacy controls offered on our website.

Retention and Security

We retain information as needed to fulfil the purposes described here and meet legal requirements. We use reasonable safeguards to protect personal information, but no online system is completely secure.

Your Choices

You may contact us to request access to or correction of your personal information, or to ask about deletion or withdrawing consent, subject to applicable laws and recordkeeping requirements.

You can unsubscribe from marketing emails using the link in those messages.

Contact

For privacy enquiries:
zuvelloa@gmail.com

Zuvelloa
5711 Ebbtide St
Sechelt, BC V7Z 0J5
Canada